Introduction

Core Assurance.
Gain peace of mind when your day-to-day device needs are covered to keep your fleet up and running. Get comprehensive protection, including phone support, three-day repair turnarounds, software and security updates, and cloud-based visibility into repair reports and more with VisibilityIQ OneCare.

- Complete Assurance.
Fully comprehensive, includes accidental damage, functional failure and normal wear and tear, print head replacement, plus replacement device if beyond economical repair.

- 3-Day Repairs.
Three-day turn around on repairs once the device arrives at the repair facility, plus ground return shipping.

- 8x5 Tech Support.
Priority access to live-agent telephone technical support during normal business hours (8x5) no matter where customers are located.

- OS and LifeGuard for Android Security Updates.
Protect your business and ensure your devices are always running at optimum performance levels and compliant with data protection laws.

- VisibilityIQ OneCare (Available for Zebra Mobile Devices and Scanners).
Cloud-based dashboard to view repair and support information, contracts, case lifecycle reports, LifeGuard Analytics, repair on time delivery, repair rates and top repair metrics.