Introduction

HP Priority Management Service provides all features of HP Priority Access Service – such as direct access to highly skilled remote support agents and a globally consistent experience available in over 60 countries and more than 20 languages. Then it goes beyond by providing an HP global support manager located in your region who manages and proactively plans your global support needs. And, it provides parts prioritization, performance monitoring, executive level reporting, and proactive support planning.^[1]

Features

License quantity

1000+ license(s)

Number of years

3 year(s)

HP segment

Business

Supplier features

Support type

Priority support

Place of service

Remote

Warranty coverage

In warranty

Coverage details

Standard workdays - 9 hours

Duration

3 years

Response time

Next available agent

Service method

Phone

Additional information

Covers 1000+ seats

Care Pack type

Electronic

Coverage period

36 month(s)

Warranty type

S