Introduction

HP will repair or replace with no loss in coverage, including coverage over multiple instances.

Have true peace of mind with HP Care Pack service plans. There are no deductibles, coverage limits, or hidden fees. Multiple instances are covered and if a replacement is required, your coverage will continue with the new product.

Conveniently connect with an HP service representative 7 days a week by phone or chat.

Call or chat online with an HP Care Pack service representative around-the-clock for convenient, friendly and knowledgeable product service.

Have confidence that your issues will be resolved with original HP parts supported by HP know-how.

Have confidence that your issues will be resolved. The company who manufactured the equipment, services the equipment with original HP parts supported by HP know-how.

Features

Number of years

2 year(s)

Type

Pick-up&return

HP segment

Business, Enterprise

Supplier features

Support type

Pickup and return

Place of service

Offsite

Warranty coverage

In warranty

Coverage details

Standard workdays - 9 hours

Duration

2 years

Response time

Repaired within 3-7 business days

Service method

Depot repair

Care Pack type

Electronic

Coverage period

24 month(s)

Warranty type

S

Logistics options

Courier pick up and return